Privacy Policy

This Privacy Policy describes the policies of Pure-Design (Électroménagers Pur-Design Inc.), located at 3050 Boul. Matte, Brossard, QC J4Y 0G5, Canada, email: support@pure-design.ca, phone: 514-998-5555, regarding the collection, use, and disclosure of your information that we collect when you use our website (https://pure-design.ca). By accessing the Pure-Design website, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. We may modify this Privacy Policy at any time, without prior notice, and we will post the revised Privacy Policy on our website. The revised policy will take effect 180 days after it is posted, and your continued access or use of the website after this period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

Information We Collect: We collect the personal information you provide to us by email or through the contact form submitted on our website. We only collect the personal information necessary to establish, manage, and maintain our relationship with customers, potential customers, and service providers, as well as the information required to fulfill our obligations to these customers or providers. This information may include:

  • Name
  • Email address
  • Mailing address
  • Mobile phone number

How We Use Your Information: We will use the information we collect about you for the following purposes:

  • Marketing/Promotions
  • Testimonials
  • Collecting customer feedback
  • Support
  • Administrative information
  • Targeted advertising
  • Customer order management
  • Dispute resolution

If we wish to use your information for other purposes, we will request your consent and will only use your information after receiving such consent, and solely for the purposes for which you have granted it, unless otherwise required by law.

How We Share Your Information: We will not transfer your personal information to third parties without your consent, except in the limited circumstances described below:

  • Advertising services
  • Analytics

We require these third parties to use the personal information we transfer to them only for the purposes for which it was transferred, and not to retain it for longer than necessary to fulfill those purposes. We may also disclose your personal information in the following circumstances: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Pure-Design website violates the rights of a third party. If Pure-Design is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of Your Information: We will retain your personal information with us for 90 days to 2 years after the termination of your user account, or for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping in compliance with applicable law, or for other legitimate reasons including the exercise of legal rights, fraud prevention, and so on. Residual anonymous information and aggregated data, which do not identify you (directly or indirectly), may be retained indefinitely.

Your Rights: Under applicable law, you may have the right to access, correct, or delete your personal data, to receive a copy of your personal data, to restrict or object to the active processing of your data, to request that we share (transfer) your personal information to another entity, to withdraw any consent you have previously given us for the processing of your data, as well as the right to lodge a complaint with a competent authority and any other rights relevant under applicable laws. To exercise these rights, you may contact us at support@pure-design.ca. We will respond to your request in accordance with applicable law. Please note that if you do not allow us to collect or process the required personal information, or if you withdraw your consent for the processing of such information for the required purposes, you may not be able to access or use the services for which your information was requested.

Security: The security of your information is important to us, and we will implement reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and therefore we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Data Protection Officer: If you have any questions or concerns about the processing of your information in our possession, you may email our Data Protection Officer at: Pure-Design (Électroménagers Pur Design Inc.), 3050 Boul. Matte, Brossard, email: support@pure-design.ca. We will address your concerns in accordance with applicable law.